Tag Archives: Wells Fargo Bank

We, The People

gave away more than 750 Billion to bail out banks, insurance companies and others.

Here is how my bank is treating me. I had two accounts for years and added my husband when we married. We now have four accounts and are co-signators on all.

Wells Fargo Bank says I need my husband’s authority (him on the phone, on a plane, not a good thing) to pay a fee for our nephew’s private school tuition. Yes, I need my husband’s approval to pay a bill.

It is my account yet they need my husband’s approval to pay what is coming out of my account. They said I needed to look up all Bill Pay information and re-insert it. No-one sends us paper bills any more. It’s a fool’s errand.

The bank reinforced the error by asking us to invest. If I’ve no access to checking, savings, direct deposit or my meager grocery account I will not be using this bank. I’ve found another who is sending information as I write. Twenty years as an account holder (I wrote the president) and I need my husband’s approval to send our nephew to school. Go figure. I pay the bills, and do not need approval to use our funds from Wells Fargo or anyone. Dee

Nothing Personal

Nothing personal, when one gets laid off with 1/3 of the IT staff of what my mother-in-law calls Oops. It’s nothing personal when you expected to stay three months, then stayed three years in a home and when you give notice as required by the lease, you get treated like dirt.

It’s nothing personal in that we are living in a small apartment with rented furnishings and nothing on the walls, and it’s nothing personal when your bank account gets hacked. For the hackers, it was nothing personal, just routine business.

I told the entire story to our bank, Wells Fargo today, three times and was told they couldn’t help me, that was another division. Then they made me call the company where a card transaction was made and call back.

It’s nothing personal but before you ask me for my SSN and other information can you please connect me to the correct department? Two more transfers, then a machine saying that there’s high call volume and they can’t talk to me right now.

I think it’s time to change banks, but it’s nothing personal. Dee

I had something to say

then it all changed when I found out my husband’s bank account had been cleaned out and as co-signer and spouse on all our accounts my bank wouldn’t talk to me about potential theft on individual transactions.

So now the transgressions go from the thief (I’m trying to find out when the initial theft occurred) to the bank who won’t talk to me as co-owner of the account, to my husband who is out of town on business and our bank had put a hold on and now cancelled his card without authorization.

We just moved to a new city and just bought a street map.The bank won’t talk to me because it’s not my card. Even though I’m on all accounts. My husband is two hours away by car on business and the bank has cancelled his card, has hung up on me and can’t assure he can get home tonight.

So now Identity Theft is my problem. It happened, so I have to deal with it and we’re the suspects according to my bank of many years.  Does anyone know what it wrong with this or how I can fix it. It is not my particular debit card so I am not able to tell them what the false charges are.

Thanks, Dee