Tag Archives: layoffs

Paperwork

Even in this “paperless” society, we still have paperwork galore. We have a printer we don’t use often. All bills are paid online through our bank.

The other day I realized that with all the upheaval a certain online discount retailer’s layoffs caused us last month I misplaced my husband’s online car registration renewal postcard. It was due January 31. I realized late afternoon on Feb. 2 and checked everywhere for the notice but it was not to be found. I drove over there first thing the next morning and paid and got the sticker and we were OK. I brought passports, old registrations, everything I could find including insurance info. They just wanted a check, the first one I’ve written in years.

Now the company that fired 25% of their IT staff last month they gave us one sheet of paper with what we needed to do. Most of it was incorrect, or outright lies. Like you can’t call to find out what COBRA costs until AFTER your health insurance has ceased to be in force.

After three years of employment they gave us proof of health insurance with an 8-month gap! The person I talked to on the phone said she was only able to vouch for our HSA, not the PPO we had before when that same company was handling the books. That took at least 1/2 day in phone calls and tracking and they got it down to two months gap, then thanks to my perserverence and that of one dedicated employee, to none so we will be mailed proof we’ve paid and received coverage for three years so we may be able to get insurance elsewhere.

No-one cares what a laid off person goes through, especially this company, for which my husband worked for nearly three years and he got two weeks severance and cannot work for competing companies for 18 months. How are we supposed to live? Just doing your paperwork takes at least four hours per day.

I still don’t have a handle on life insurance or COBRA. But every item on the list has been wrong or is designed to fool the laid-off person. I’m nearly there but most people don’t have someone like me on their “payroll.” I also cook dinner, do laundry, walk and feed the dog, and clean the house. The other day I made a big breakthrough on one issue, and to celebrate, I cleaned the toilets!

Perhaps I should have a consulting business for the pre-executive tier that has a team of lawyers and accountants and me, negotiating to make sure life goes on while a six-figure guy or gal is laid off and has to concentrate on getting the next gig. Guys who want to sit at home and re-watch the games need not apply.

My file is three inches deep, just in issues from the past month, all paper. One issue I had to deal with had telephone operators hang up on me over 12 times, send me to a sex line and then to India. That was a tax matter that was created by the people who brought us here for this last job three years ago.

We’ve been through layoffs before, and know how to move anywhere. It’s a complicated game and takes more than one to play it. We’ll do okay and land on our feet and won’t ever buy any more of your sheets. Cheers, Dee

Back…To The Future?

I burst into tears several times today, for seemingly no reason. I’ve been very upbeat since the layoff six days ago. When my husband asked why, all of a sudden it came to me that all day he’s on the phone on interviews thinking of the future. New job, new town, new adventures.

I’m mired in the past, dealing with all the things he can’t because he’s busy finding a new job. I have to file for unemployment, find out how to keep our health insurance from running out at the end of the month, et cetera.

The information we received from his former employer was riddled with errors, including telling 25% of its IT force that they can’t call the company who will handle COBRA until AFTER their health insurance has lapsed. Great for a family with a sick child (not us, just a hypothetical). It’s not true, I called that company and got an estimate for monthly COBRA payments so we know our burn rate.

All in all, it is not fun. How much of one’s life is tied up in a corporate identity that all of a sudden goes “poof!” Since the first question of a new acquaintance is “What do you do?” it’s hard to say “Looking for work.” My solution, for myself, is “feminist homemaker.” People get a kick out of that one.

So for now we’ll just pick ourselves up, dust ourselves off, and start all over again. Cheers, Dee

Airline Miles

Apparently Continental and United don’t have their act together so they’re trying to get their frequent flyers to consolidate their own miles between the airlines. Perhaps they don’t know that a software engineer could write a program to do that, but they don’t want us to consolidate our miles because then they may have to honor a flight. Aye, there’s the rub.

American is even worse. I even bought miles on AAdvantage to keep from losing them and they killed them. Now they’re sending me emails every other day saying how they respect my business and my few remaining miles, all while their holding company AMD has gone to “penny stock” categorization and will be dumped from NYSE next week.

Empty promises. My father-in-law raises cattle and he treats them better than most US employers treat their employees. There is no employer/employee loyalty, nor is there any loyalty to valued customers. Yes, even a one-time customer should be valued in a company’s eyes because that may lead to a repeat customer. That is my view.

There used to be a gold watch at the end of a storied career with a company. Now people are commodities. When one moves a family to a new job, and doesn’t know that it’s a two week “test” that if it doesn’t work it’s catastrophic to the family who pulled up stakes, but is also to the company that perpetrated the fraud because word gets around and their reputation will be tarnished.

Airline miles are just that, pie in the sky. The airlines don’t ever think you’ll accumulate enough miles or actually use them. So when people started doing so they made it impossible to get seats.

If you treat your people well, they’ll treat your clients/customers well. Just as certain things roll downhill, in the right situation the good will can go uphill and make a company thrive.

When the customers are left out in the cold without reason, one must assume that the employees have a much larger burden to bear, all because of mismanagement.

To American Airlines. I don’t expect much of the miles we accrued this Thanksgiving weekend when you filed Chapter 11. I did hope to take a trip on the miles you confiscated. Please stop sending condescending emails that our miles are safe. You never sent me emails to tell me they weren’t before they were deleted. Thanks, Dee