Tag Archives: Yahoo

Chris @ Yahoo.com

Posted on October 6, 2014 | 2 comments

Forty hours in, I was finally allowed access to the free email account. Now my husband can help me get back into pop.mail. 953 emails missed over this saga.

Chris helped me after another hour on hold. He was fantastic and grew up in my neighborhood. Well after me, I’m sure, and I only went to my junior and senior year of high school there. He lives near the college where my father worked back in the day. By the zoo where we made Dad take us on Fathers’ Day. We missed him so much at work that we made him work that day, being our Dad. Of course he got a tie or cufflinks for it, plus a day with his girls.

THANK YOU, CHRIS!!!!! He is also moving up the food chain customer concerns about one phone number and 40 hours of wait time, yea! It’s going to be a good day. The winds are coming from the east and Mary Poppins is here. Now, she’s me and I’ll always save Mr. Banks, both in my father and husband. Let’s go fly a kite and send it soaring…….Cheers! Dee

2 Comments

Posted in Editorial

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Jeff Bonforte Yahoo

Posted on October 6, 2014 | 3 comments

You’re in charge of my service that has been interrupted for weeks. I’ve now spent 38 hours trying to get it restored.

I’ve free Yahoo plus paid pop.mail service. Please help me. You only have one phone number and hang up before I can be connected. There is something in the world called customer service. I would recommend you look it up. Perhaps an online dictionary.

With hope you’ll receive this request as you won’t answer the phone and I’ve had to log on to another service to email you. No response for days, of course. Dee

ps I’ve 72,000 readers and will keep this up.

3 Comments

Posted in Uncategorized

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Wylie

Posted on October 5, 2014 | 2 comments

Yes, you know the Yahoo-oo-oo yodel so famous for Yahoo. Well they tried not to pay dear Wylie Gustafson for that yodel and he sued them and got $1 million.

They’ve locked me out of my free and paid accounts. I’ve spent over 30 hours getting them to talk to me and before someone answers the phone they play Wylie’s “Yahoo” then cut off the phone.

I think he should sue them for using his voice because they use it right before they cut off a customer after 1 hour on hold on the phone. They have one phone number. None of the execs have phone numbers and I’ve been cut off from my yahoo mail and pop.mail for weeks.

I had to create a new account with another service just to email them, but they never answer. How can one call this customer service? What’s interesting is that my husband is on yahoo with a different email address but the same pop.mail paid account and he’s just fine.

Yahoo, Ms. President, please listen to your customers and provide customer service. No-one should have to spend 36 hours online and on the phone to get access to an account. That’s fraud, pure and simple and unless you fix this I’ll report you to the feds. We pay for pop.mail and deserve to receive it. Cheers, Dee

2 Comments

Posted in Editorial, Music

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A Song

Posted on September 24, 2014 | 3 comments

It’s tough to be away from each other for months. We get five minutes on the phone in the morning and ten in the evening simply because the hours are so different. My email is down so we had to get another service to get the first one to figure out the problem and it’s taken 12 hours on the phone. No results.

I had to join Gmail to get Yahoo to talk to me about the problem. Yahoo has a robot answer the phone and say there is a high call volume and if you’re disconnected call back. Five minutes of canned music and they disconnect. So I’ve spent the day on the phone and AT&T has been great but can’t do anything to even get tech support as the partner of Yahoo they only have access to the one Yahoo phone number that disconnects customers after waiting in line. In the end I’m going to end up with four internet services. That’s like having four electricians, four plumbers and in the end, four husbands. I think the latter is illegal.

My husband couldn’t even untangle this debacle last night and he’s a pro. ATT and Yahoo have merged services but they apparently don’t talk to each other. Hours online and on the phone and nothing has been resolved.

I do not have access to the pop mail or Yahoo mail I’ve had for years, my husband is on the same pop mail account and his is fine. He’s far away and I need my email pop account reactivated because being away is one thing, being unable to send information my husband needs is another. Was I hacked?

With the limited time we spend on the phone I wanted to sing him a song when he calls later tonight. It’s about love and commitment and I even took out the guitar and looked up the lyrics. I’ve played it badly twice and my fingers already hurt, lack of practice. Sorry PDX! Wish us well, as I do you, Dee

3 Comments

Posted in Editorial, Family, Music

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