The Soup was Good

Curried butternut squash soup. That’s what one makes with the contents of the weekly surprise package. Problem is the contents have been nearly identical for two weeks now so I don’t think I’ll order one tomorrow.

My oven has been giving me fits for over a year now. First it ran really hot, like 100-150 degrees above the setting. So I bought an oven thermometer. The daily question was “what is 350 degrees today?” It was always a surprise. Now it’s fluctuating, I open the door after I get the temp right then it goes down 50-75 degrees.

I actually had a three pound chicken in there for two hours and the juices looked good and the skin was crispy but the breast was raw. No, I don’t normally cook a 3# chicken that long but it’s very frustrating to try to keep a failing oven at the temp I want it to be. Now I can’t even cook a stew in there because it may be raw when I take it out three hours later.

Do you remember the cute commercials with the Lonely Maytag Repair Man? Well, they’re not lonely any more. I looked up the manual and they had a number for warranty service. This range is no longer under warranty so I looked them up online. I called the service number and was on hold for ten minutes. When a human answered, she asked if I wanted to buy a new range. She said I called “Sales” and got rid of me in a heartbeat transferring me to “Service” without giving a number. They told me the wait would be over ten minutes. So I sent an email with my phone number and someone is supposed to call me in three days. I’m not holding my breath.

What ever happened to customer service? Having a working oven is important for a cook. I’m changing menus to be able to cook on the stove. It just doesn’t make any sense. Hope you’re having a better day. Dee

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