New Year’s Resolution #2

Regarding Trust: Never sign for something that’s not on the truck.

Here’s your sofa ma’am. Where do you want us to set it up? Oh, you mis-measured, it’ll still work. We’ll go down and get the ottoman you signed for next.

Every two weeks I called. Quality furnishings, yes. Reasonable prices. We’ll never use them again because of that ottoman. Eight months later after a fictitious ship sank off the coast of China and there wasn’t a single leather ottoman in the US, Canada or South America it arrived.

They stopped with an open pickup truck in the delivery bay. No sirree. Upstairs. They dragged the box on concrete floors and deposited it at my door. No way, Jose.

Inside, they placed the box next to the dining room table. Open it, I said. I want to make sure it’s what I’ve ordered and called over 20 times to finally receive. They did, and it was. After having them set it in the living room I made them take the box with them as well.

Whatever happened to service? But I learned my lesson. Never sign for something you cannot see. A sad state of affairs but the way it is in 2008. Live and learn, Dee